TERMS AND CONDITIONS FOR PROVISION OF TRAINING FROM SIGN FOR THOUGHTS
All courses are dependent on a viable number of students to run. If a course does not have the requisite number of students we may have to cancel it or postpone the start date until more students enrol. Should this happen we will let you know no later than 3 weeks before the original course start date. We will refund all fees paid at that point.
1. This is an agreement between SIGN FOR THOUGHTS (SfT) and The STUDENT (you), to provide communication training as specified in your booking.
Payment to be made by bank transfer. We do not accept cash, cheque or credit card payments.
a. Once you have enrolled on a course online through our website, we will issue you with an invoice for full fees, or an instalment plan if you have indicated this as a preferred payment method..
b. You can can cancel your place and receive a full refund of any fees paid, up to 21 days before the course start date.
There are no refunds for course withdrawals 21 days or fewer from the course start date, and you remain obligated to complete the payment plan in full.
c. Late payments will attract a late-payment fee of £30.
d. Changes to the instalment plan, once agreed and accepted, may attract an administration fee of £30
The course fees payable are inclusive of:
e. Training from suitable qualified teachers, (and assessors and internal verifiers where appropriate to the course)
f. Electronic resources used in class will be shared with students after class for their own personal learning and development.
g. Refreshments available during class.
The fees DO NOT INCLUDE
h. The course Accreditation assessment Fees as set by Signature
i. Signature official publications which are available for students to buy through the Signature
j Additional Learning resource materials such as recommended reading, DVDs, videos, or books
k. Signworld online resource membership (recommended not compulsory)
l. Assessor fees for re-sits - these depend on the unit assessment
Assessment DATES and TIMES are set at the start of the course.
Students are expected to make every effort to attend these dates. If a separate date is needed for a candidate who cannot attend the set time and date, then this will incur an additional cost for Assessor fees and admin fees, on top of the candidates standard unit assessment fee.
If a student cannot attend an assessment due to ill health a medical certificate or doctors note must be supplied in order to re-book the assessment without incurring a fee from the awarding body and to allow a free re-sit of the assessment missed.
If you withdraw from your course after the course has started there will be no refunds.
Please note that fees are NON-TRANSFERABLE between courses.
a. Should SIGN FOR THOUGHTS terminate a course early due to civil unrest, or a Force Majeure the student will receive an SfT credit note of course fees proportionate to the number of hours of training not already provided, This credit will be valid for any SfT services for 12 months.
b. No refund will be given to any student who is asked to leave their course due to their violence or serious unacceptable behaviour.
c. No refund will be given to students who withdraw from their course for whatever reason, after the course start date. Payment by pre-authorised instalment plan will still be required until full payment has been received.
d. Assessment fees will only be refunded if candidates HAVE NOT been registered with the accrediting body for one or all of the units, in these cases an administration fee will apply
e. SfT will not reimburse you for overnight accommodation costs (if applicable) or pre-booked travel costs, even if we need to change the date of a class part way through the course because of unforeseen circumstances. Please book REFUNDABLE hotel places and travel tickets so that in the event of unforeseen circumstances you can seek a refund from the vendor directly.
4* Either party reserves the right to be consulted and to reject any amendment of the original agreement if deemed undesirable